RightFax for HIPAA

RightFax provides healthcare organizations with a secure, HIPAA-compliant document delivery solution. Private Fax Cloud® further streamlines RightFax by offering a fully managed, isolated cloud environment for secure, scalable document transmission. With minimal implementation time, it provides HIPAA-compliant faxing without the overhead of on-premise infrastructure.

As privacy regulations tighten and healthcare costs rise, organizations must improve workflows, accelerate information sharing, and strengthen security—all while reducing expenses. RightFax digitizes paper-based protected health information (PHI) for private, auditable electronic distribution. It supports HIPAA privacy and security requirements, allowing organizations to:

• Integrate faxing with EMR/EHR systems
• Consolidate communications onto a centralized server
• Securely archive and manage documents
• Authenticate users sending and receiving faxes
• Restrict access to protected patient information
• Use a more secure alternative to email
• Automate billing, radiology, and lab result distribution
• Maintain a complete audit trail of fax transmissions

RightFax provides a cost-effective compliance solution, helping healthcare organizations meet government mandates. Paperless Productivity® specializes in healthcare faxing and integrates RightFax with EMR/EHR systems like NextGen, Epic, AllScripts, GE, and Cerner.

RightFax Features for HIPAA Compliance

RightFax offers a comprehensive feature set designed to protect PHI while maintaining compliance with HIPAA and other regulations:

• Login ID and password-protected user accounts
• Billing codes and forced-use synchronization
• Electronic signature protection
• Auto-preview of outbound faxes
• First-page-only review of inbound faxes
• Transmission status notifications
• Inbound fax routing to workstations and email
• Audit trail with fax image archiving
• Database tracking of all fax activity
• Direct integration with host and network applications
• Encryption and certified email
• Document management and workflow automation

These features keep PHI secure, limiting access to authorized personnel. Unlike standard email or traditional faxing, RightFax delivers a compliance-focused solution tailored to healthcare organizations.

RightFax for HIPAA: Key Benefits

Beyond compliance, RightFax enhances efficiency and reduces costs. Healthcare organizations benefit from:

• Faster, more reliable document delivery
• Authentication and certification to safeguard data
• Centralized resources to improve operational efficiency
• Seamless transactions with minimal delays
• Mail client integration (Microsoft Exchange, Lotus Notes, Google Mail)
• Improved employee productivity
• Elimination of toner, paper, and maintenance costs
• Reduced administrative overhead
• Lower risk of lost or misrouted records

By replacing outdated faxing methods with a secure, digital workflow, RightFax helps healthcare organizations meet compliance standards while improving overall operations.

To learn more about tailoring HIPAA-compliant fax solutions to your organization, please reach out today to speak with a solutions engineer.