RightFax Integration with Ricoh Multifunction Devices

RightFax integrates with Ricoh multifunction printers (MFPs) to consolidate all faxing services on the network, while preserving access to the same devices that users are comfortable with.

RightFax Integration with Ricoh MFPs

RightFax can integrate with Ricoh MFPs in several ways, including via a native connector developed by OpenText. This connector supports:

• The ability to scan paper documents directly to fax
• Numerous delivery options
• Shared, centrally managed phonebooks
• Card reader authentication
• Automatic delivery notifications

Devices not supported by the RightFax Connector for Ricoh MFPs can integrate with RightFax via the RightFax SMTP Connector, which enables fax from the MFP as well as from users' desktops.

RightFax–Ricoh MFP Integration Benefits

Shortly after going live with a RightFax integration, users can expect:

• Reduced costs by eliminated the telephony and consumables associated with paper-based faxing.
• Increased productivity and efficiency as users spend less time shuffling papers between devices and tracking down delivery statuses.
• Centralized fax management through a single, tightly governed fax application.
• Simplified fax administration with powerful tools that help automate behind-the-scenes tasks and maintenance.
• Improved security with encryption in transit and at rest, as well as a granular audit trail covering every document interaction.
• Scalability from any between one and 1,024 fax channels, optionally using modern IP telephony for even greater flexibility.

Ricoh MFPs Supported by RightFax

The native RightFax Connector for Ricoh MFPs integrates with devices using Ricoh Embedded Software Architecture (ESA). All other Ricoh MFP devices integrate via the RightFax SMTP Connector.

The native connector comes in two flavors. The older option uses Ricoh's SDK/J framework and works with the following models (RightFax 10.6 and later):

Other devices (listed below) use Ricoh's updated SmartSDK WebBrowserNX toolkit, which requires a different RightFax connector version, albeit with the same essential functionality. The following devices must have SmartOP Panel Gen1 or Gen2, and will work only with RightFax 16 EP 2, SR 1 or later.

We strive to keep these lists current, but please contact us to confirm regarding your specific device(s) and desired workflow.