RightFax integrates with Ricoh Multifunction printers (MFPs) to consolidate all faxing services on the network, giving users convenient access to faxing on the same MFP used for printing, scanning and copying. Together they provide a powerful combination for streamlining the development, duplication and delivery of business information. RightFax can integrate with Ricoh Multifunction Devices (MFDs) in a variety of ways, accomodating the diverse nature of your existing Ricoh infrastructure offering numerous benefits.

RightFax Integration with Ricoh MFPs

RightFax can integrate with Ricoh MFPs in many different fashions. RightFax manufacturer, OpenText, developed a native integration with Ricoh MFP devices. The RightFax Connector for Ricoh MFP devices fax enables an organization's Ricoh and provides these devices with many of the features of the fax server, including:
  • Ability to scan paper documents and send via fax
  • Variety of delivery options
  • Shared Phonebook
  • Card reader authentication
  • Receive delivery notifications
Devices that are unsupported by the RightFax Connector for Ricoh MFPs can integrate with RightFax via the RightFax SMTP Connector. The RightFax SMTP Connector grant unsupported Ricoh devices with scan to email functionality, allowing for faxing directly from the MFP / MFD device or from a users desktop.

RightFax-Ricoh MFP Integration Benefits

RightFax-Ricoh MFP integration provides fax enablement of an organization's existing infrastructure. Integration of Ricoh devices with RightFax provides many added functionalities that provide numerous benefits, such as:
  • Reduced Costs - Replace stand-alone fax machines and eliminate the related cost of support contracts, phone lines and supplied. Additionally, consolidated network faxing reduces the modem and phone-line costs associated with stand-alone workstation faxing.
  • Increased Productivity and Efficiency - Allow users to fax from the same device used to print, scan, and copy, saving time and improving workflow processes.
  • Centralized Control of Faxing - Provide one point of control for network faxing of hard-copy and electronic documents by moving all fax resources to the network.
  • Simplified Fax Software Administration - Install and manage the RightFax Server with easy-to-use administrative tools designed to automate routine tasks, troubleshoot problems and monitor and report fax activity.
  • Improved Security - Ensure privacy and compliance by providing secure document delivery channels.
  • Scalability - Start with a single channel network fax server and expand to as many as 1,024 channels. Additional capacity can be added to handle email, CRM, ERP and other business applications.
Integration of RightFax and Ricoh MFP / MFDs serves as an improvement of existing fax processes and provides for numerous added benefits.

Ricoh MFPs Supported by RightFax

OpenText provides a native RightFax Connector for Ricoh MFPs as well as a universal RightFax SMTP Connector. Both integration methods leverage existing Ricoh devices for fax enablement, with the RightFax Connector for Ricoh MFPs providing additional functionalities.

The RightFax Connector for Ricoh MFPs integrates with devices using Ricoh Embedded Software Architecture (ESA). All other Ricoh MFP devices integrate via the RightFax SMTP Connector, granting all Ricoh MFP models with the ability to leverage RightFax's best of breed technology to improve an organization's processes and cut costs.

The native Ricoh connector comes in two flavors. The older option

uses Ricoh's SDK/J framework and works with the following models (for RightFax 10.6 and later):

MP C4504 MP C5404ex MP C6004 MP C6004ex
MP C6503 MP C8003 MP 6503SP MP 7503SP
MP 9003SP MP 305SPF MP 402SPF MP 501SPF
MP 601SPF MP C307SPF MP C407SPF MP C306SPF
MP C406SPF MP 2555 MP 3055 MP 3555
MP 4055 MP 5055 MP 6055 SP C840dn
SP C842dn MP C401 MP C402 MP 2554
MP 3054 MP 3554 MP 4054 MP 5054
MP 6054 MP C2004ex MP C2504 MP C2504ex
MP C3004 MP C3004ex MP C2004 SP 8400dn
SP C435DN SP C440DN MP C5503 MP 401SPF
SP 342DN MP 2553SP MP 3053SP MP 3353SP
MP C2003 MP C2503 SP 4510SF MP C6502
MP C8002 SP 4520DN SP 4510DN SP C730DN
MP C305SPF MP 301SPF MP 2501SP SP C831DN
SP 8300DN MP C3002 MP C3502 MP C4502
MP C4502A MP C5502 MP C5502A MP 4002SP
MP 5002SP MP 6002SP MP 7502SP MP 9002SP
CW 2200SP MP 2352SP MP 2852SP MP 3352SP
SP C430DN CLP35DN LP135CN SP C431DN
CLP40DN LP140CN SP 4310N SP C320DN
SP 5200DN SP 5210DN SP 5200S SP 5210SF
SP 5210SR MP C2051 C9120 LD620C
MP C2551 C9125 LD625C MP C300
C230 LD130 MP C400 C400
LD140 MP C3001 C9130 LD630C
MP C3501 C9135 LDD635C MP C4501
C9145 LD645C MP C4501A C9145A
LD645CA MP C5501 C9155 LD655C
MP C5501A C9155A LD655CA MP C6501
C9065 LD365C MP C7501 C9075
LD375C MP C3003 MP C3503 MP C4503
MP C5503 MP C6003 MP 401SPF

Other devices (listed below) use Ricoh's updated SmartSDK WebBrowserNX toolkit, which requires a different RightFax connector version, albeit with the same essential functionality. The following devices must have SmartOP Panel Gen1 or Gen2, and will work only with RightFax 16 EP 2, SR 1 or later.

MP C4504 MP C5404ex MP C6004 MP C6004ex
MP C6503 MP C8003 MP 6503SP MP 7503SP
MP 9003SP MP 305SPF MP 402SPF MP 501SPF
MP 601SPF MP C307SPF MP C407SPF MP C306SPF
MP C406SPF MP 2555 MP 3055 MP 3555
MP 4055 MP 5055 MP 6055 SP C840dn
SP C842dn MP C401 MP C402 MP 2554
MP 3054 MP 3554 MP 4054 MP 5054
MP 6054 MP C2004ex MP C2504 MP C2504ex
MP C3004 MP C3004ex MP C2004 MP 2553SP
MP 3053SP MP 3353SP MP C2003 MP C2503
MP C3003 MP C3503 MP C4503 MP C5503
MP C6003

We strive to keep these lists current, but please contact us to confirm regarding your specific device(s) and desired workflow.