RightFax Integration with Xerox

RightFax integrates with Xerox WorkCentre Pro and Document Centre multifunction printers (MFPs) to consolidate all faxing services on the network, while preserving access to the same devices that users are comfortable with.

RightFax-Xerox MFP Integration

RightFax can integrate with Xerox MFP devices in several ways, including via a native connector developed by OpenText. This connector supports:

• The ability to scan paper documents directly to fax
• Custom or automatic cover sheet notes
• Automatic delivery notifications
• Shared, centrally managed phonebooks
• Card reader authentication

Devices not supported by the RightFax Connector for Xerox MFPs viacan integrate with RightFax via the RightFax SMTP Connector, which enables fax from the MFP as well as from users' desktops.

RightFax-Xerox MFP Integration Benefits

Shortly after going live with a RightFax integration, users can expect:

• Reduced costs by eliminated the telephony and consumables associated with paper-based faxing.
• Increased productivity and efficiency as users spend less time shuffling papers between devices and tracking down delivery statuses.
• Centralized fax management through a single, tightly governed fax application.
• Simplified fax administration with powerful tools that help automate behind-the-scenes tasks and maintenance.
• Improved security with encryption in transit and at rest, as well as a granular audit trail covering every document interaction.
• Scalability from any between one and 1,024 fax channels, optionally using modern IP telephony for even greater flexibility.

Xerox MFP Models for RightFax Integration

The native RightFax Connector for Xerox comes in two flavors, depending on whether the device uses Xerox's Extensible Interface Platform (EIP). This is a vendor-specific framework for custom integration and more sophisticated, programmatic device use. The EIP and non-EIP connector offer similar features, but the latter is less customizable (i.e., more tightly controlled by Xerox). Each applies only to certain MFP models.

Non-EIP devices must have either network scanning or server fax accessories enabled. Xerox provides server fax accessories, potentially at an additional per-device cost. Note that any non-EIP devices without network scanning or server fax accessories can still be fax-enabled via the RightFax SMTP connector.

For EIP devices, please follow the RightFax compatibility matrix below, and contact us directly to confirm for your own Xerox devices.