Paperless Productivity® has decades of experience helping organizations streamline document workflows with OpenText™ Fax (formerly RightFax™). We specialize in implementing, configuring, and supporting secure, digital faxing solutions tailored to your business needs.
RightFax was rebranded as OpenText Fax in late 2024. This was purely a marketing/branding change for alignment with the broader OpenText product portfolio. There are no technical implications for existing or potential RightFax users. Both names refer to the same product, and we work with organizations running any version of it.
By any name, RightFax/OpenText Fax remains OpenText's flagship fax solution, just as it has since OpenText acquired Captaris in 2008. The underlying platform hasn't changed: it's the same fax server engine, integration architecture, and deployment options you're accustomed to.
However, keep in mind that major releases have occurred since the rebrand. If you're unsure which RightFax version you're running or whether an upgrade makes sense, that's a good starting point for a conversation. Contact our team and we can help you figure out where your environment stands.
OpenText Fax, previously known as RightFax, is a digital fax server solution. It replaces traditional analog faxing and is also a popular upgrade from other, less enterprise-friendly fax solutions. It saves money and increases security by enabling users, applications, and systems to send and receive faxes through a centralized digital platform.
Key features include:
They are the same product. OpenText has rebranded RightFax as OpenText Fax, but the underlying product is unchanged. It retains all core functionalities, including robust digital faxing, vast integrations with business systems, and flexible deployment options.
Existing RightFax users will not experience disruption. The transition entails only new branding and ongoing product enhancements under OpenText.
You can purchase OpenText Fax through our team at Paperless Productivity. The first step is to consult one of our solutions engineers and begin outlining a technically appropriate solution.
OpenText Fax offers several license types, multiple deployment methods, and dozens of modules and integration options. We specialize in selecting the right ones and shaping them into a cohesive, cost-effective, and highly reliable solution that will scale with your business. Contact us directly to get started.
OpenText Fax support is available through Paperless Productivity. Our support team brings an unmatched depth of expertise to keep your mission-critical communications online.
We offer:
Different support plans are available to match your availability preferences, service level needs, and geographical location.
We are a longstanding RightFax (now OpenText Fax) solutions provider, having designed, implemented, and/or supported some of the largest fax solutions currently in production. Clients in highly regulated industries (such as healthcare and finance) turn to us for secure, trustworthy, and audit-ready fax solutions that reliably reduce costs.
Contact our team to learn more about implementing or supporting OpenText Fax for your organization.