OpenText Fax

Simplify Fax Communication With Paperless Productivity® & OpenText™ Fax

Paperless Productivity® has decades of experience helping organizations streamline document workflows with OpenText™ Fax (formerly RightFax™). We specialize in implementing, configuring, and supporting secure, digital faxing solutions tailored to your business needs.

What is OpenText Fax?

OpenText Fax, previously known as RightFax, is a digital fax server solution. It replaces traditional analog faxing and is also a popular upgrade from other, less enterprise-friendly fax solutions. It saves money and increases security by enabling users, applications, and systems to send and receive faxes through a centralized digital platform.

Key features include:

  • Robust intgegrations: Native connectors for common EMR/EHR, ERP, and CRM systems.
  • Cost savings: Reduces expenses by eliminating physical fax machines and consumables.
  • Enterprise-grade security: Supports compliance with industry standards such as HIPAA, SOX, and GDPR.
  • Workflow optimization: Automates document routing and archiving, saving time and improving accuracy.

How is OpenText Fax different from RightFax?

They are the same product. OpenText has rebranded RightFax as OpenText Fax, but the underlying product is unchanged. It retains all core functionalities, including robust digital faxing, vast integrations with business systems, and flexible deployment options.

Existing RightFax users will not experience disruption. The transition entails only new branding and ongoing product enhancements under OpenText.

How can I purchase OpenText Fax?

You can purchase OpenText Fax through our team at Paperless Productivity. The first step is to consult one of our solutions engineers and begin outlining a technically appropriate solution.

OpenText Fax offers several license types, multiple deployment methods, and dozens of modules and integration options. We specialize in selecting the right ones and shaping them into a cohesive, cost-effective, and highly reliable solution that will scale with your business. Contact us directly to get started.

How do I get support for OpenText Fax?

OpenText Fax support is available through Paperless Productivity. Our support team brings an unmatched depth of expertise to keep your mission-critical communications online.

We offer:

  • Technical assistance: Troubleshooting, updates, and system maintenance.
  • Advanced integrations: Connecting OpenText Fax to your most critical business applications.
  • User training: Ensuring your team knows how to use your fax solution efficienly and securely.
  • Proactive monitoring: Identifying and resolving potential issues before they affect operations.

Different support plans are available to match your availability preferences, service level needs, and geographical location.

Why Choose Paperless Productivity?

We are a longstanding RightFax (now OpenText Fax) solutions provider, having designed, implemented, and/or supported some of the largest fax solutions currently in production. Clients in highly regulated industries (such as healthcare and finance) turn to us for secure, trustworthy, and audit-ready fax solutions that reliably reduce costs.

Contact our team to learn more about implementing or supporting OpenText Fax for your organization.

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