RightFax, now known as OpenText™ Fax, remains the most capable and secure enterprise fax server going into 2025.
This year, we see cost pressures and AI objectives pushing fax-heavy organizations to modernize infrastructure from top to bottom. These trends create two key challenges for RightFax customers:
We’re here to help you navigate both challenges while realizing time and cost savings through more stable and secure RightFax integration.
In 2025, RightFax will be deployed in environments with greater IP telephony consolidation, more overall cloud migrations, and quicker AI adoption.
It’s never trivial to choose the right modules and add-ons. And it’s always critical to configure faxing in ways that support adjacent tech and workflow initiatives.
But as infrastructure and applications evolve at breakneck speed, the upside of a solid implementation—and the consequences of missteps—are greater than ever.
We design RightFax solutions that are secure, intuitive to users, and reliable at scale.
Customers choose Paperless Productivity® because we have the toolbox (and firsthand experience) to architect RightFax systems around any IT objectives, workflow goals, and compliance protocols. In fact, our longest-standing client projects have been in production through many years—sometimes decades—of tectonic shifts in IT infrastructure.
RightFax is a hefty investment. We understand how to make sure it delivers steady ROI over the long haul.
Fax uptime and rapid issue resolution are mission-critical—even more so if RightFax is tightly integrated with key systems like an EHR/EMR.
At the same time, IT landscapes are becoming more complex and diverse, leading to more customer-specific best practices and support protocols. Without an active support agreement, there’s a risk of operational delays, compliance challenges, and user frustration that could have been mitigated or even avoided.
Have you been frustrated by long hold times, less-than-expert support reps, or overlooked maintenance?
We offer a different experience. From economical support plans for local business hours, to worldwide 24×7 coverage, 95% of calls experience no hold time—and 100% speak to an expert.
Of course, it’s even better to avoid support calls in the first place. We include comprehensive “health checks” and regular maintenance/updates to prevent common problems (or spot emerging ones). We also maintain extensive documentation on every customer’s environment, so our engineers can troubleshoot immediately when issues do arise.
We have a lengthy track record of implementing, optimizing, and supporting RightFax/OpenText Fax systems in complex IT environments. From initial deployment through ongoing support, our customers experience simplified workflows, reduced costs, and stronger compliance.
Contact us today to discuss how we can help you build a solid fax platform for 2025 and beyond.