Just how secure is cloud faxing?
It’s reasonable to be skeptical. After all, fax gained its foothold largely because of the security that was inherent to old-school analog telephony.
So, you may wonder, can cloud infrastructure actually provide the same level of security?
In short, yes.
With solutions like Private Fax Cloud®, the end-to-end process is actually more secure than traditional methods of faxing.
Encrypt Everything
First off, protocols like TLS keep faxes secure while they traverse IP telephony.
But what happens at rest?
When we talk about encrypting everything, we mean quite literally everything.
In our approach, encryption extends all the way down to back-ups of database replicas of archived faxes.
Compliance
HIPAA compliance means not only protecting data, but also tracking legitimate access in the event of an audit.
Unlike public cloud fax platforms, Private Fax Cloud can log every view, click, copy, or attachment by every human or system user. Whatever the interaction, the audit trail captures it, period.
User & Access Management
Encryption and auditing are and will always be critical for thwarting misuse and demonstrating compliance.
But one of the largest security wins is simply making it easy to authenticate and manage users
Private Fax Cloud is powered by RightFax, so it offers all the enterprise-grade MFA, permissioning, and identity service integration you expect.
No cobbled-together solutions, no disparate security groups, no clunky authentication flows.
Disaster Recovery
Gone are the days of shelling out for dedicated back-up and DR hardware “just in case.”
Cloud service providers provide incredible back-up and failover options out of the box.
By extension, Private Fax Cloud gives you global and immediate disaster recovery options for every layer of the fax solution.
Regular, Hands-Off Updates
Reducing admin burden is one of our clients’ most common goals.
Many of them spend too much time sorting out which updates are critical, which are or aren’t queued, or what the service impact might be.
Our managed cloud fax platform includes regular security updates with no effort from your team.
We’ve got it covered.
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The bottom line?
Good cloud fax platforms deliver the same transmission security as traditional faxing.
But in terms of security around storage, user management, auditing/logging, and DR preparation…
Cloud fax capabilities are on another level altogether.
In fact, odds are we’ve helped dozens of orgs solve the same security concerns or compliance challenges you’re grappling with right now.
If you’d like to take fax security off your plate once and for all, then let’s chat.