Automating the Prescription Ordering Process

Manual prescription processing slows down pharmacies, introduces errors, and hinders compliance with electronic data requirements. Even with electronic entry, high-volume pharmacies waste time on manual data entry instead of focusing on patient care.

Advanced Solutions for Prescription Ordering

Optical character recognition (OCR) technology transforms prescription processing by automating data extraction and reducing errors. Similar to how EMR systems improved hospital efficiency, OCR enables pharmacies to streamline workflows and enhance patient service.

Key Benefits:

  • Reduce manual processing time by 50-75% or more
  • Automate drug interaction checks and other safety processes
  • Set a custom OCR confidence threshold with adjustable human review
  • Store electronic copies of prescriptions for compliance and reference
  • Fully eliminate paper with a secure, low-cost Rx fax solution

Integrating OCR for Rx Automation

OCR delivers a high return on investment by immediately improving processing speed and accuracy. Paperless Productivity’s healthcare workflow specialists design solutions customized to each pharmacy’s documents, policies, and operational needs.

With OCR and a paperless Rx faxing solution, pharmacies can eliminate paper handling entirely and prevent unnecessary printing. Our automation tools seamlessly integrate with most Rx and pharmacy software for fast, accurate data flow.

Our fully managed Private Fax Cloud® architecture further eases RightFax implementation and adoption. It is designed from the ground up for healthcare organizations that need HIPAA-compliant faxing without the overhead of on-premise infrastructure—and with 90% fewer outbound failures compared to a generic FoIP environment.

Contact us to see how OCR automation can optimize prescription processing and improve patient care.


The prescription ordering process is often a slow and cumbersome one, especially as long as the vast majority of care providers continue to rely on paper documents for some/all of the prescription ordering process. Although electronic entry may mitigate issues of legibility, it remains extremely inefficient for employees of high-volume pharmacies to enter each new prescription order by hand.

As with all forms of manual data entry, this old-fashioned approach to Rx order processing is error-prone and fails to make use of substantial advances in technology. It also places pharmacies at a huge disadvantage in meeting electronic data availability requirements.

High-Tech Solutions for Prescription Ordering

Much as EMR software has helped hospitals reduce wait times and errors while improving communication and coordination, optical character recognition (OCR) technology can help pharmacies expedite order processing while minimizing errors.

  • Reduce manual Rx order processing time by 50-75% or more in most cases
  • Further automate drug interaction checking and other processes that require electronic prescription data
  • Set a custom OCR ‘certainty’ threshold and implement as much or as little human confirmation as desired
  • Automatically make and store electronic copies of each prescription order for internal reference or compliance purposes
  • Fully eliminate paper from Rx processing by integrating with a secure, low-cost, paperless Rx fax solution

Implementing Rx Automation with OCR

OCR software for prescription order processing is typically a high-ROI solution with instantaneous benefits in processing speed, ultimately resulting in faster and better patient care. The expertise of Paperless Productivity’s healthcare workflow experts ensures a closely-tailored solution, optimized for your organization’s unique documents, policies, and business demands.

Once paper has been eliminated through an Rx order faxing solution, OCR software also helps keep electronic data from ever being printed again, and allows for rapid integration of input and output with most Rx and pharmacy software. To learn more about how other pharmacies and hospitals have used OCR technology to improve care through prescription ordering automation, please contact us today.

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