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Paperless Prescriptions & Rx Order Faxing

Despite the sophistication and ubiquity of EMR systems, a staggering 81%* of hospitals still rely on paper for prescription order delivery, according to a recent ASG-HIMSS study. For many pharmacies and physicians, this amazingly inefficient status quo is simply the way things are done. In some cases, budgets are too tight to purchase an e-prescription system or additional EMR module for the sole purpose of reducing paper. In other cases, paperless prescriptions might seem like a bit of a pipe dream, and administrators question whether their environment is just too complex.

The good news? Many hospitals and other care providers have begun using a fax server to eliminate paper while retaining all the legal advantages of faxing. Furthermore, after initial success with prescription orders, customers often achieve an unexpectedly rapid ROI by integrating the same fax server with other software and devices throughout the network.

Why Make Paperless Rx a Reality?

If the benefits of paperless prescription order delivery seem less than obvious, then consider the hidden costs of fax machines, vacuum tube delivery, and other old-fashioned delivery methods. To begin with, the cost of consumables (paper and toner) can be staggering in high-volume environments. The labor costs are often equally enormous, since many organizations find an average fax transmission takes upwards of 10 minutes end-to-end! Furthermore, there may be no way to track documents and confirm sending/receipt. Even in the best of circumstances, paper-based workflows are prone to severe backlogs, with equally severe consequences for patient wellness. And what’s more, the compliance risks posed by untraceable and unmanageable papers have the potential to turn into enormous legal costs in their own right.

Of course, these don’t even include the problems or costs unique to specific environments/workflows. Consider just what your hospital or pharmacy stands to gain from a truly paperless prescription environment:

  • Reduced expenses as paper, toner, and redundant fax machines and phone lines are eliminated
  • Valuable employee time conserved by turning Rx faxing into just a few clicks from desktops and/or mobile devices
  • Even greater utility and ROI thanks to integration with virtually every application in use
  • Easier compliance thanks to extensive audit trails and privacy controls
  • Maintenance of all security advantages of fax transmissions—without the paper!

Paperless Rx Faxing for More Paperless Healthcare

Paperless healthcare was once a myth, but has become a distinct possibility with the advent of EMR applications and electronic fax servers. Unfortunately, many providers and pharmacies are still stuck with paper-based prescription faxing workflows, and have yet to capture the benefits these technologies facilitate. And just as electronic fax software removes paper from Rx orders, so can OCR solutions remove manual input through Rx capture automation and broad Rx / pharmacy software integration capabilities.

Our consultants and engineers have helped many hospitals achieve extraordinary results using robust and reliable paperless fax applications. If you are ready to learn more about paperless Rx faxing, without the complexity or narrow scope of benefits of dedicated prescription systems, then simply contact us to arrange a private consultation or demo, and take the first step toward more efficient and cost-effective care.

* 2013 HIMSS Analytics Report: Barriers, Challenges and Opportunities with Information Sharing in HIEs: Output/Print Environments, sponsored by ASG.